May 18, 2020
|Fans of Seed Empire in zone 7b . 4 am searching for seed empire in Google. to place a new order and came across the blanket April 2020 negative review regarding trust . be advised
have ordered from Seed Empire seasonly with no issues and in early April 2020 ordered $58 worth of seeds that when they couldn’t fill due to Pandemic restrictions was promptly refunded. never read the email they sent. was crushed. but hey it’s a strange time. Seed Empire is cool with me and lots of gardeners in Southern MD and Northern Virginia. Super prompt shipping (prepandemic) and great quality. several get together n order to get free shipping. happy gardening.
West Hempstead, NY
April 14, 2020
|Do not trust this site. Ordered from them and asked for refund and have not received a response back for 5days now.
March 24, 2017
|The selection is very broad. Not many places have the wildflower inventory Seed Empire has. Also I feel their catalog (webpages) are fairly informative. I learned a lot just reading through it. Eventually I ordered 7 packs of wildflower seed. The prices are very fair, and the packaging very adequate. The delivery was extremely fast, and that means a lot when you have a time table called “Spring”! I know there is a bit of fussing about the shipping costs. I think my expense was around $5. That is very fair. I have no qualms on the shipping. I am just glad to have found a place that sells some of the harder to find items. I cannot comment on germination rates, a spring Texas wind flung my jiffy pots to all creation. But that is not Seed Empires doing. I am very well satisfied with them.
Huntington Station, NY
June 18, 2009
|I bought some Love in the Mist seeds 5, 000. There turn around time was great but the cost of shipping was higher than the cost of the seeds. I sent them an email through the Amazon site they are on and they did not reply. If I had realized that there shipping was so high I would not have purchased the seeds from them but another vendor on Amazon. The seeds were $3.99 but the shipping was $4.69. I think that they should have alerted me to this as I was purchasing it. I requested a partial refund of the shipping and handling charge and they did not reply . so far. On June 21st, 2009, NYNativeGarden changed the rating from negative to positive and added the following:
Burpees: 6.95 for up to $15 worth of merchandise, 8.95 for $15-$35 (average seed packet price $3-$6)
Park: 2.95 for up to $25, 4.95 for $25 to ? (average seed $2-$4)
Pinetree Gardens: 3.95 for up to $20, 6.95 for $20-$50
Since most seed at this company is HALF the price or less than what you can buy elsewhere, the shipping costs are actually quite reasonable. If you do buy $50 worth of stuff, it’s free, none of the above give you that option. Giving them a negative based on shipping costs alone is unwarranted.
I am writing an addendum to my original message. I send this company a private email at the same time that I posted the first review. I received replies to both as follows:
Dear Lori (via private email),
Thank you for your request.
Lori, our S&H charge for US is $4.05 first item and $0.19 each additional. If your order is $50 or more, we ship for free. How many items did you have in your cart?
Lori, we have a special promotion for you – if your order is $25 or more, we will refund 50% of S&H charge. Please let us know if it works for you, and we will email a code which you will use during checkout to get 50% off from a regular S&H charge.
Dear Lori (via Dave mail),
Thank you for your feedback.
Lori, your satisfaction is our goal, and we regret that you have any negative experience with ordering. If your order would be $25.00 or more, we would like to offer you a 50% off from our regular S&H charge. Please contact us if it works for you, and we will send a code that you will use during checkout to get 50% off on S&H.
We also would appreciate, if you could revise your negative feedback. Our goal is to provide a quality customer service and maintain our reputation as a reliable supplier.
Do not hesitate to contact us.
I replied as follows:
Thank you for your response to my email. I have already ordered seeds from another source. I still think that shipping prices of $4.05 first item and $0.19 each additional item are too high for mailing seed packets. Your company seems to offer good values on seeds, especially on bulk amounts and large orders. Other companies seem to offer better deals for small order customers like myself.
I am choosing not to revise my rating. I still believe that their shipping costs are too high. I can’t comment on the quality of their seeds because I didn’t order them. If the company desires customers with small orders, it should lower its shipping rates for small orders for ALL customers, not just offer special pricing for customers who complain.
Seed Empire has 8 reviews (2 negative, 5 positive and 1 neutral) at the Garden Watchdog.